Tone risk
Appropriate tone
ResolveAI
AI Support Reply Grader
Check AI support replies before they reach customers.
We Check
Policy mismatch
Alignment with policies
Hallucination
Made-up info
Escalation
When to escalate
Platforms
Shopify
Order support
Zendesk
Ticket replies
Responses
Live chat
Conversations
Frequently Asked Questions
Is data stored?
No, all processing in browser
What platforms?
Shopify, Zendesk, email, live chat